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Does Casa Amour offer warranty on home interiors?Yes. Casa Amour offers warranty on most interior services, including modular systems, furniture, on-site services & more.
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What products and services does the Casa Amour warranty cover?The warranty offerings by Casa Amour are as follows: Modular kitchens - Up to 10-year warranty Modular kitchens (stainless steel) - Up to 5-year warranty Modular wardrobes - Up to 10-year warranty Modular storage like TV unit, vanity & more - Up to 10-year warranty Semi-modular products (panel-based) - Up to 3-year warranty Casa Amour sofas - Upto 1-year warranty Casa Amour furniture - Upto 1-year warranty On-site services - Upto 1-year warranty Home improvement solutions - Upto 10 years
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Does Casa Amour offer warranty on services? What does it cover?Yes, Casa Amour is offering a warranty for a period of upto one year on on-site interior design services.
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How can I claim warranty?You can call on +91-99997 11088 or email at info@casaamour.com to register your warranty claim.
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What are the prerequisites of the Casa Amour warranty?In the event of repair, Casa Amour Warranty is valid only if you possess a digital or physical proof of complete payment and you have signed the handover document at the time of installation.
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Can I renew my warranty once it expires?No. Currently, we are not offering any extension or renewal of Casa Amour Warranty.
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Will I be charged if I need any services after the end of the Casa Amour Warranty period?We are happy to provide after-sales services even after your Casa Amour Warranty period expires. The service charges would be minimal and; material charges may be incurred (if anything needs to be replaced).
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Are customised products, provided by Casa Amour covered under Casa Amour Warranty?"Customised products offered by Casa Amour are not covered under Casa Amour Warranty.
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What products or services provided by Casa Amour are not covered under Casa Amour Warranty?Any third party product or service, which has been outsourced does not come under Casa Amour Warranty. However they may come under manufacturer warranty, depending on the products. Please speak to a Casa Amour authorised representative to find the manufacturer’s warranty period of any such product.
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Are decor products and accessories provided by Casa Amour covered under Casa Amour Warranty?Some decor products and accessories may or may not come under manufacturer warranty, depending on the products. Please speak to a Casa Amour authorised representative to find the manufacturer’s warranty period of any such product, not listed above.
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How should I notify Casa Amour regarding any damage?Notify Casa Amour via phone (+91-9999711088) or email (info@casaamour.com) within 3 days of any defect that comes to notice, such as visual damage or malfunctioning component. Notification post the stipulated time, can void the Casa Amour warranty.
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